![]() Please resolve and ensure I am not charged cancellation fees as the fault is entirely that of I hold entirely responsible for this mess. I received a call at midnight from hotel asking whether I am checking in or not. I was told that I would be charged 5000+ as cancellation and hotel was not accepting waiver of cancellation fee. No response till 4:40 pm when I called and spoke to a Lady customer service lady with same request. Customer service person (Kenneth A?) assured me he had cancelled and will speak to hotel about waiving cancellation charges. When I was checking this morning to confirm the fresh booking I realised that the request on the App was not complied with. I had changed the booking at Gateway hotel visakhapatnam around 9:30am on 26th October cancelled 27 Oct 22 booking and requested a fresh booking for 1.11.22 to 3.11.22 sanfrancisco booking com (San Francisco).A member of our team will get back to you as soon as possible. Select a topic and a subtopic from the drop-down menu.To report a problem using the Pulse app, follow these steps: Account (password, contacts, channel manager, devices, contract termination): choose this topic to update your contact info or other account details, or for questions about channel managers.Property details: choose this topic to update info about your property that you can’t edit on the Extranet (e.g.You can also check out our article on Analytics. Analytics: this topic is for questions about the Analytics tab or how your property is performing on.Receiving my payouts: choose this topic for questions about your payouts, the Payments by service, virtual credit cards, or your bank account details.Invoices and commission: if you can’t find the info you need in the Partner Help Center, use this topic when you contact us.Guest reviews: contact our Reviews Team to discuss a specific comment from a guest or your reply to a review. ![]() ![]() You can also check our articles on Opportunities and Commercial Insights.
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